FAQs

Shipping Policy
Shipping Outside of the USA
Yes! We offer two types of International shipping:
First Class International Shipping - Packages are sent via United States Postal Service (USPS) First Class Package International Service®, and are estimated to arrive within 7-21 days, although the Postal Service cannot guarantee delivery time or date.
Priority International Shipping - Packages are sent via USPS Priority Mail International®, with an estimated 6-10 days delivery, although the average number of days may vary.
Our Return Policy
How many pills can a Pillfold hold?
THE PILLFOLD: Based upon the average size and shape of a pill, we estimate our standard Pillfold can hold 9-11 pills per pouch per day. For example, on Sunday, you can fit 9-11 pills in the a.m slot, and another 9-11 pills in the p.m. slot.
See video below for a demo of the standard Pillfold:
THE PILLFOLD XL: Using the same average pill size and shape, we estimate our Pillfold XL can hold a generous 20-22 pills per pouch per day. For example, on Sunday, you can fit 20-22 pills in the a.m. slot, and another 20-22 pills in the p.m. slot.
Please keep in mind the size and shape of all pills, vitamins, and supplements do vary, so some pills may take up more space than others. (Fish Oil and Magnesium, we're talking to you!)
See video below for a demo of the Pillfold XL:
How many pill bottles can a Pillpouch hold?
Officially, six. The Pillpouch has six elastic bands, each designed to hold one standard-sized Over-the-Counter medicine bottle (like a Tylenol bottle), or a 30-day supply prescription bottle. But Sara has been known to house a 90-day supply bottle right in the middle (as a 7th bottle). Once the PillPouch is cinched, the 7th bottle sits upright in the middle.
Can I wash my Pillbag?
Because of the metallic logo tag and zipper pulls, we do not recommend putting your Pillfold, Pillpouch, Gemfold, or Just in Case in the washing machine. Spot cleaning inside the pouches or the exterior using a damp cloth or Tide-To-Go Pen is our best recommendation.
We use outdoor fabric in many of our Pillbag exteriors, so many are water, stain, and mildew resistant.
Where should I store my Pillfold?
The Pillfold is perfect for on-the-go travel, and can easily slip into a suitcase, carry-on bag, or purse. As with all medications, we recommend that your Pillfold be kept in a cool, dry, conditioned location, away from humidty or extreme heat, to ensure the integrity of the pills.
Where are the Pillbags made?
How long do I need to allow for bulk orders?
We welcome bulk orders. We pride ourselves on filling and shipping orders within one to two business days, but we may need extra time to prepare larger orders. Just email us at pillbags@gmail.com, and we'll make sure you have your products in a timely fashion.
Are the Pillbags available for wholesale?
Absolutely! The Pillbags are in many stores, boutiques, and pharmacies across the country. Just email us at pillbags@gmail.com and we'll get your account set up, or find us on Faire here.